• Dedicated Cloud Servers

  • Hosted Desktop

  • Microsoft Office 365

  • Email & Web Hosting

  • Hosted Exchange

HOSTED EMAIL ANTI-SPAM PROTECTION

SECURE YOUR BUSINESSES EMAIL WITH THE BEST PROTECTION

Did you know almost 90% of emails that appear in your inbox are spam?

Clearing through irrelevant emails can be incredibly time consuming for everyone. With an enormous loss of valuable time, spam can cause internet speed to slow down, it can increase workload and, most importantly, the risk of viruses and malware unnoticed within a network via email can be damaging.

AWARD-WINNING PROTECTION

Together with Avira, we will help ensure that your business runs smoothly, with award-winning products that offer perfect protection against attacks from the Internet – for desktops and the entire network. We are now offering you a new service that will guarantee peace inside your inbox:

We have partnered with Avira to provide award-winning protection from the internet for your business.

To ensure everything runs smoothly, we offer the perfect protection against attacks from online – for desktop computers and an entire network. We can offer your business:

  • Protection from the cloud: Avira Managed Email Security scans all email directly on the Avira servers – at a safe distance from your company
  • Perfect security: two virus scanners and sophisticated heuristic systems ensure full protection
  • Maximum internet speed: spam and other unwanted content never reach your company – this way, you can use the full internet bandwidth for work purposes
  • Saves time and money: no need for further investment in hardware, software or administration
  • Everything under control: the MyAccount user portal allows you full control of security settings, reports and statistics
  • Just in case: in the event of an Internet outage at your company, emails will be saved in the cloud for 7 days
  • Always up to date: thanks to free real-time updates, Avira Managed Email Security is up to date 24/7
  • Cost-efficient: there are no installation costs and only a small monthly fee per user

WE ARE READY TO HELP!

Every business that partners with Syn-Star will have their own account manager and technician who will insure the support we provide is suited to you. They will work with you on-site or via our remote system. We understand that no two businesses are the same so our technicians are available to implement streamlines I.T. solutions.

Supporting local companies and helping your business run smoothly, efficiently and cost effectively.

ADDITIONAL SERVICES

  • PRINTER REPAIRS

    Syn-Star sell many different makes and models of printer, including ink, laser and toner, and also repair them too. We are an Epson warranty repair centre and have specialist experience when it comes to working with Canon devices. Whether you need drivers, repairs, or general support for your existing printer, or you are looking for something new, we are happy to help.

  • OUT-OF-WARRANTY REPAIRS

    We offer an out of warranty repair service for Dell, Canon, Epson, Brother, HP and Samsung printers and photocopiers.

CLOUD SERVER & DESKTOP

TRANSPARENT FEE STRUCTURE

We offer our laptop repair service under the following fee structures:

Laptop software repair:

  • Bronze service – (No data / standard 3-10 day turn around) £55 inc VAT
  • Silver service – (Full data backup / standard 3-10 day turn around) £65 inc VAT
  • Gold service – (Full data backup / express FAST-Track turn around) £75 inc VAT
  • Laptop Hardware repair – £80 inc VAT
  • Apple MAC Repairs from £80 inc. VAT

Please note certain repairs may require replacement parts and postage expenses which can incur additional fees. We will always contact you and explain the required parts, so you will never get any unwanted surprises.

BLOCK HOURS

REACTIVE

  • Packages start from two hours 
  • Telephone I.T. support
  • Remote I.T. support
  • Email I.T. support
  • Onsite I.T. support
  • Software and hardware advice 
  • Dedicated account manager
  • Unlimited ticket creation
  • I.T. Strategy reviews
  • Guaranteed SLA
  • All faults archived
  • Client portal access

Pre-paid blocks (no time limit)

PAY AS YOU USE

PRE PAID

  • Pre-purchased hourly blocks
  • Telephone I.T. support
  • Remote I.T. support
  • Email I.T. support
  • Onsite I.T. support
  • Backup monitoring (software dependent)
  • Dedicated account manager
  • Appointed I.T. technician
  • Client portal access
  • Unlimited ticket creation
  • Multi-Site support available
  • Rollover unused minutes

Pay monthly

UNLIMITED TECH TIME

FULLY MANAGED

  • Charged per PC/Server per month
  • Unlimited telephone I.T. support
  • Unlimited remote I.T. support
  • Unlimited email  I.T. support
  • Onsite I.T. support
  • Dedicated account manager
  • Technology Concierge
  • 24/7 alert monitoring
  • Patch & update management
  • Backup monitoring (software dependent)
  • Client portal access
  • Weekly security updates

Pay monthly or annually

CUSTOMER FEEDBACK

 What our customers are saying. . .